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Welcome to the Knowledge Center 

This is your go-to place for information about intellectual and developmental disability (IDD) supports and services in New York State.

ACANY, LIFEPlan CCO NY, and Person Centered Services worked collaboratively to develop The Knowledge Center, a trusted resource for people with disabilities, their families, and professionals. It makes finding important information easier, helping you learn what you need to make good decisions and get the right services.

The Knowledge Center is simple to use. You can quickly find the resources that are most helpful to you. Whether you are new to learning about IDD or need more detailed information, we are here to guide you every step of the way.

KEY AREAS OF SUPPORT

ENROLLMENT

BENEFITS

CARE MANAGEMENT

HEALTH

RIGHTS

SAFETY

Testimonials

The Knowledge Center is a great resource for people who are looking for services in the community. This site nicely compiles all of the information in one place to help people find answers to the questions they have. Getting started with obtaining services can be overwhelming and I believe the Knowledge Center will help to ease the frustrations that people have when looking for guidance for loved ones. The step-by-step features in the site are very precise and extremely informational.

- Cathy Companion, CM
The Knowledge Center website is an invaluable resource for care managers, individuals, and their families looking to gain OPWDD services. With its user-friendly design and wealth of information, it’s a trusted go to for guidance and support.

- Kayla Edge-Santos, CM
As a parent of a child with a developmental disability, I felt overwhelmed trying to navigate the maze of services available. This tool made it so much easier to understand what resources were available and how to access them. It also helped us start the conversation with our Care Manager about services we were interested in exploring.

- Sarah H., Parent

WHY THE KNOWLEDGE CENTER WAS CREATED

The Knowledge Center was developed in collaboration with three Care Coordination Organizations (CCOs) in New York State:

ACANY, LIFEPlan, and Person Centered Services. These organizations play a vital role in ensuring that individuals with intellectual and
developmental disabilities receive the comprehensive person-centered care they need.

What are Care Coordination Organizations?

CCOs work directly with individuals with IDD, their families, caregivers, and healthcare providers to coordinate critical healthcare, behavioral health, disability services, and community supports, all focused on the person’s goals.

Every person has a Care Manager who helps create a Life Plan, connects you to providers, supports major life transitions, and keeps your services and benefits on track.

CCOs focus on:

  • Assessing needs and creating individualized care plans, also known as the Life Plan
  • Connecting individuals to healthcare services, social supports and community-based programs
  • Managing transitions between care settings and ensuring continuity of services
  • Advocating for the rights and safety of individuals with IDD

By combining the expertise of these CCOs, the Knowledge Center ensure that individuals and families can easy access the most relevent, up-to-
date information on the services and supports available in New York State.

Find the CCO in your area by hovering over your county in the map below.

KEY

LIFEPLAN
PERSON CENTERED SERVICES
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